Omotergents Privacy Policy

This Privacy Policy describes how Omotergents collects, uses, and protects your personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa. We are committed to ensuring that your privacy is protected and that your data is handled responsibly.

1. Information We Collect

To provide our high-quality detergent products and services, we may collect the following information:

• Personal Identifiers: Name, surname, and identity number (where applicable).
• Contact Information: Email address, phone number, and physical delivery address.
• Payment Details: Information required to process transactions via our secure payment gateways.
• Technical Data: IP address, browser type, and usage patterns through cookies.

2. Purpose of Data Collection

In line with POPIA, we only collect data for specific, explicitly defined purposes, including:

• Processing and delivering your Aqua Glow orders.
• Verifying your identity for secure account access.
• Communicating updates regarding your order status or customer service inquiries.
• Improving our website functionality and product range.

3. Data Security and Storage

We take the security of your data seriously. We implement a variety of technical and organizational measures to maintain the safety of your personal information. Your data is stored on secure servers and is only accessible by authorized personnel bound by confidentiality agreements.

4. Sharing of Information

Omotergents does not sell, trade, or rent your personal information to third parties. We may only share information with trusted service providers (such as couriers and payment processors) who assist us in operating our business, so long as those parties agree to keep this information confidential under POPIA guidelines.

5. Your Legal Rights

As a data subject in South Africa, you have the right to:

• Request access to the personal information we hold about you.
• Request the correction or deletion of your personal data.
• Object to the processing of your data for direct marketing purposes.

6. Contact Our Information Officer

This policy was last updated in April 2026 and remains subject to change to stay aligned with South African legislative updates.